Information Privacy
Your data stays yours. We never access, share, or use client information outside of providing your service.
All Engagements
HIPAA-Compliant Managed IT · Veteran Owned · Colorado-Based
The MSP for senior living.
HIPAA-compliant managed IT for assisted living, memory care, independent living, and skilled nursing communities. Veteran-owned. Colorado-based. Built specifically for the regulatory environment senior living operators live in every day.
HIPAACompliance built-in
15+IT certifications on staff
15 minEmergency response
VeteranOwned & operated
Senior Living Services
Built for HIPAA.
Built for HIPAA.
Built for your community.
Every senior living engagement includes our full senior-living managed security stack plus HIPAA compliance documentation as the baseline, not an add-on. Because in your environment, compliance isn't optional.
Senior living engagements start at $1,870/mo per community, with portfolio discounts for multi-site operators.
Included standard with every community
HIPAA compliance documentation
Annual risk assessment
Audit-ready compliance binder
Quarterly business reviews (compliance focus)
MDR / SOC managed detection & response
MFA enforcement across all users
Security awareness training + phishing simulations
SIEM (security information & event management)
Data loss prevention & disk encryption
Dedicated account manager
15-minute emergency remote response
Real-time security dashboard
Senior Living Value Stack
What you get on top of the technical stack.
Beyond the security stack, every senior living engagement bundles the following named programs at no extra cost. Each has a believable standalone value. Together: ~$14,580/yr in stated value plus $7,500–$13,000 one-time per new community at acquisition close.
The HIPAA Audit Defense Pack
Annual risk assessment, audit-ready compliance binder, monthly compliance reports, and a state-survey response runbook.
$5,000/yr stated value
The 30-Day Onboarding Sprint
Standardized network cutover, staff training, HIPAA documentation binder, and 24/7 monitoring activation. New community goes from acquisition close to fully managed in 30 days.
$7,500 one-time per new community
Quarterly Operator Business Review
Compliance-focused QBR with named account manager, executive summary report, dark web monitoring brief, and portfolio-rollup metrics. Four per year per portfolio.
$3,200/yr stated value
Senior Living Operator Inner Circle
Private peer cohort across managed portfolios. Quarterly call, shared backlog of vendor performance, regulatory updates, and ED hiring tactics.
$3,600/yr stated value
Member Benefits Program
Domain registrar management, Cloudflare baseline configuration, quarterly AI advisory, 10% discount on professional services, 2-week SLA on all quote requests.
$2,780/yr stated value
HIPAA-Compliant Networking
VLAN segmentation, secure wireless, and network architecture that keeps resident health data protected and your facility audit-ready.
Microsoft 365 Management
Full M365 administration: email, Teams, SharePoint, and Azure, configured to HIPAA standards from day one.
VoIP & Communications
Modern cloud phone systems with custom IVR, call routing, staff and resident lines designed for 24/7 care environments.
Device & Printer Management
Workstations, printers, scanners, and fax, deployed, configured, and maintained so clinical and admin staff stay productive.
Vulnerability Assessments
Regular scanning and reporting with proprietary tooling that surfaces your exposure before an auditor does. Learn more about our cybersecurity approach.
vCISO Add-On
Virtual CISO: pen testing, written security plans, board-level reporting, disaster recovery planning, and advanced compliance frameworks.
Senior Living IT Resources
Deep-dive guides written for senior living operators and compliance teams.
Managed IT for Senior Living
The complete guide to IT infrastructure, vendor selection, and operational readiness for communities.
HIPAA Compliance for Senior Living
Risk assessments, audit preparation, documentation requirements, and enforcement trends.
Cybersecurity for Senior Living
Threat landscape, MDR/SOC protection, phishing defense, and incident response for care environments.
Business Continuity for Senior Living
CMS emergency preparedness, recovery time objectives, immutable backups, and disaster recovery planning.
Cyber Insurance for Senior Living
2026 carrier requirements, premium ranges, underwriting evaluation, and claim denial triggers.
Our Guarantees
We put it in writing.
Most IT companies make vague promises. We make specific, documented commitments. Service-level commitments that apply to every engagement, plus senior-living-specific outcome commitments tied to the regulatory environment you operate in. If we fall short, we make it right. Every guarantee below is contractual.
3rd Party Cybersecurity Audit
Our own security practices are subject to independent third-party review. You don't have to take our word for it.
All EngagementsMake Things Right
If we fall short of what was agreed, we will make it right at our cost. No debate, no runaround.
All Engagements100% Satisfaction
We stand behind our work. If you're not satisfied, we're not done.
All EngagementsCalls Answered by a Tech
No answering services. No offshore first-line. When you call, a real technician who knows your environment picks up.
All EngagementsNever Leave a Voicemail
Service requests never go to voicemail. Guaranteed. You always reach a person who can help immediately.
All Engagements30-Day Money-Back
Try us for 30 days. If we're not the right fit, we'll refund your investment. No questions asked.
All EngagementsOn-Site, On-Time
When on-site support is scheduled, we show up on time. No exceptions and no excuses.
All EngagementsState Survey Defense
First state survey under our management completes with zero IT-related deficiency citations, or we work the next quarter free.
SL OutcomeMFA Adoption
90% staff multi-factor authentication enrollment within 30 days of go-live, or your next month is free.
SL OutcomeStabilization Playbook Delivery
Post-Close Stabilization Playbook delivered on schedule within 30 days of acquisition close, or 50% refund on the playbook fee.
SL Outcome
Getting Started
Three steps.
Three steps.
Zero IT headaches.
Most IT transitions feel overwhelming. Ours doesn't. Here's exactly what happens when you reach out.
10-Minute Discovery Call
A quick conversation to understand your environment, your pain points, and whether we're the right fit. No sales pitch. Just honest questions and honest answers.
Free Technology Assessment
We review your current infrastructure, identify compliance gaps, and deliver a clear picture of where you stand and what it would take to get you where you need to be.
We Handle Everything
Once you're onboarded, we take full ownership of your IT environment. You focus on your residents or your business. We handle the rest, proactively, not reactively.
Now Available
Maximizing AI for
Maximizing AI for
Senior Living Communities
Most senior living operators know AI is changing how business gets done but have no idea where to start, what's safe to use with PHI, or how to get real ROI. This book cuts through the noise with practical, compliance-aware guidance written specifically for your environment.
Which AI tools are HIPAA-safe and which create liability
Practical automations that reduce staff workload immediately
How forward-thinking operators are using AI to improve NOI
What to watch out for when vendors claim "AI-powered" compliance
Maximizing AI for Senior Living
Client Reviews
What our clients say.
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The Team
Veterans. Experts.
Veterans. Experts.
People who answer the phone.
Michael Ford
Founder & Managing Partner
Army veteran, two tours in Afghanistan, 15+ IT certifications, and a decade of enterprise IT at Lockheed Martin. Michael founded TDS-IS to bring that level of rigor to organizations that need it, not just Fortune 500s.
Tim Hernandez
Client Relationship Lead
USAF veteran and former NATO/CENTCOM communications specialist with an MBA-ISM. Tim is the person you'll hear from most, and the one who makes sure every commitment we make actually gets kept.
Marcy Facundo-Moya
Executive Administrator
Army veteran, photographer, and BS in Cinematography from the Los Angeles Film School. Marcy brings a rare blend of operational discipline and creative precision to TDS-IS, coordinating client engagements, managing follow-through, and ensuring every detail lands the way it should.
Get In Touch
Let's talk about your environment.
A free technology assessment is the right first step. We'll review your current setup, identify compliance gaps, and give you an honest picture of where you stand. No sales pressure, no obligation.
(719) 510-5869
5755 Mark Dabling Blvd, Suite 150
Colorado Springs, CO 80919
Colorado Springs, CO 80919
Serving clients in Kentucky & Alabama
Mon-Fri 7am-6pm MT · Emergency support available