Texas · Remote-First, Senior-Living Exclusive

HIPAA-compliant IT for Texas senior living communities.

Managed IT, cybersecurity, and HIPAA compliance for assisted living, memory care, and independent living operators across Houston, Dallas-Fort Worth, San Antonio, and Austin. Senior living is the only vertical we serve, so HIPAA is our default standard, not an add-on. Remote-first delivery with on-site coordination for deployments, acquisitions, and executive briefings, backed by a 15-minute remote emergency response SLA.

15 minRemote response SLA
HIPAASecurity Rule native
OnlyVertical: senior living
24/7Monitoring and response
Built for Texas Operators

Senior-living specialized,
not a generalist add-on.

Texas assisted living facilities are licensed and regulated by the Texas Health and Human Services Commission (HHSC) under 26 TAC Chapter 553, with each facility classified Type A or Type B based on residents' evacuation capability. Many Texas senior living operators run their IT through large, Texas-headquartered generalist MSPs that serve dozens of industries and treat HIPAA as an add-on module. We only serve senior living. Every SOP, runbook, and security control is built for HIPAA-covered assisted living, memory care, and independent living operations, and it is the only kind of client we take on. Learn more about what to look for in a senior living IT provider.

Assisted Living

Clinical workstation support, eMAR and EHR integration, staff identity management, HIPAA-compliant Wi-Fi for residents and staff, and 24/7 monitoring. Pricing scales with community size, not per-user or per-device, whether the community is Type A or Type B licensed.

Memory Care

Higher-touch staff turnover means identity and access management discipline matter more. Automated user provisioning, offboarding, and access review workflows reduce administrative drag on the Executive Director.

Independent Living

Resident-facing Wi-Fi, guest network isolation, phone and fax pass-through services, and front-desk technology that just works. Keeps resident experience high without adding headcount.

Multi-Community Portfolios

Standardized stack cloned per site. Per-community flat pricing with 15% volume discounts starting at 9 communities. 36-month term availability. 30-day post-close stabilization playbook for new acquisitions, delivered remotely with on-site coordination.

What We Deliver

Full-stack IT and compliance,
one monthly rate.

Managed IT Infrastructure

24/7 remote monitoring and endpoint management
Microsoft 365 identity, mail, and security administration
Clinical workstation + eMAR + EHR support (ALIS, PointClickCare, MatrixCare)
Data backup, disaster recovery, and business continuity

Cybersecurity and HIPAA

Managed Detection and Response (MDR/EDR) with 24/7 SOC
HIPAA Security Rule implementation and risk assessments
Security awareness training and phishing simulations
Incident response and breach notification procedures

Compliance Documentation

HHSC-ready compliance binders for licensure surveys
Access logging, audit trails, and retention policy
BAA (Business Associate Agreement) management
Annual risk assessments and written security plan

Post-Close Stabilization

30-day fixed-scope package for newly acquired communities
Network cutover and standardized stack deployment
Staff training on new technology and workflows
HIPAA documentation binder handed over at close
Why Texas Operators Choose Us

A specialist,
not a generalist with a HIPAA slide.

Senior Living is Our Only Vertical
Large generalist IT providers headquartered in Texas serve manufacturing, legal, retail, and dozens of other industries, with HIPAA bolted onto a generic stack. We only serve assisted living, memory care, and independent living operators. Every control is built for the vertical from the start.
15-Minute Remote Response
Standard SLA in Texas, the same as everywhere we operate. 24/7 monitoring and automated response handle most incidents without waiting on a ticket queue or a plane ticket.
On-Site Coordination, Honestly Framed
We do not have a Texas office and will not pretend otherwise. On-site visits for deployments, acquisitions, and executive briefings are scheduled and coordinated in advance, not promised as a same-hour dispatch.
Proven Multi-Site Portfolio Delivery
Currently managing IT across a multi-community senior living portfolio under a 36-month contract. Standardized stack cloned per site. SLA-governed operations. Demonstrable at reference calls.
HHSC-Aware Compliance Documentation
Written compliance documentation aligned to Texas Health and Human Services Commission licensure expectations under 26 TAC Chapter 553. Survey preparation built into the service, not a separate engagement.
Post-Close Stabilization for Acquisitions
Growing a Texas portfolio through acquisition? Our 30-day Post-Close Stabilization Playbook standardizes network cutover, staff training, and HIPAA documentation on a fixed schedule, delivered remotely with on-site coordination.
Questions From Texas Operators

Answered directly.

Do you have a local office in Texas?

No. We are headquartered in Colorado Springs and serve Texas remote-first, with on-site coordination for deployments and acquisitions. We are direct about that up front rather than implying a local presence we don't have.

What licensing authority governs assisted living in Texas?

The Texas Health and Human Services Commission (HHSC) licenses Assisted Living Facilities under 26 TAC Chapter 553, classified Type A or Type B by residents' evacuation capability. Our documentation supports HHSC survey readiness.

How fast is your response time?

15-minute remote SLA, the same standard everywhere we operate. On-site visits are scheduled in advance since we do not maintain a Texas office.

What does this cost?

Per-community flat rate, not per-user or per-device. $1,870/month small (1-40 rooms) through $3,315/month large (81+ rooms). 15% portfolio discount at 9+ communities. Voice and fax pass-throughs billed separately.

Do you support our EHR?

Yes. Common senior living EHR platforms supported including ALIS (Caretime), PointClickCare, MatrixCare, Eldermark, and others. We operate the infrastructure and integrations, not the clinical application itself.

We are acquiring a community in Texas. Can you handle the transition?

Yes. 30-day Post-Close Stabilization Playbook. Network cutover, staff training, HIPAA documentation binder, 24/7 monitoring activation, delivered remotely with coordinated on-site visits. Typical fixed price $4,500-$6,500 per community.

Request a Free Assessment

See what's possible
for your communities.

Free 30-minute discovery call. We assess your current IT posture, HIPAA documentation, and operational gaps against what Texas senior living operators typically need. Written findings delivered within 3 business days. Prefer to reach us another way? Visit our contact page.

(719) 510-5869
5755 Mark Dabling Blvd, Suite 150
Colorado Springs, CO 80919